Tuesday, July 12, 2011

Netflix, you syphiclic whore of movie rentals,

you were so close to having it right; then, in a move that rivals a kid going for a 4th piece of cake, you decided to hike your prices.  Starting Sept 1st, the plan that allows unlimited streaming and 1 DVD out at a time will be $16.00 per month instead of $10.00.  Yeah, I'll pass on the 60% price increase - I simply don't believe your contract negotiations are going that poorly.  I cancelled my basic cable over the same kind of shenanigans. Hollywood just isn't worth it.   

I would have accepted a $2 - $3 increase with an explanation of "The cost of this bundle has gone up due to the increased cost of our media contracts."  But you had to pull some cheerful, 'we're doing this to better serve you,' ray of effing sunshine bullshit.  You were serving me just fine and all of the plans were offered before - you've just increased your prices and highlighted an underdeveloped service offering.  Judging by the comments tipping the 3,000 mark on your price increase post and your customer service lines being shut down due to call volume, I'm not the only one who believes your price increases were the brainchild of an illiterate snot sodding off in a dark closet to the sound of a money counter.

Blockbuster is sniggering at you from its death bed and Amazon, Hulu & Redbox are readying the carving knives to slice away your customer base.  Hope you know what you're doing.

3 comments:

Bubblehead Les. said...

Damn It! We just dropped Directv because we were paying twice as much for the same programming on our older boxes than the new guy, got a Roku Box, and added our Netflix account to it. Now they jacked the prices? Frack!

Chasing Freedom said...

Yep, I just green lighted the DVD rental bundle & had to cancel it - So frustrating.

Ben said...

They are not raising the prices on streaming only plans only plans with DVD's.Long story short they are trying to get out of the DVD business and go streaming only.